This Travel Disclaimer explains what Book GCC Trip is, and is not, responsible for once you are travelling to, or staying at, a property booked through us. Booking a hotel through Book GCC Trip does not make us responsible for matters outside the booking itself — such as entry requirements, local law, or your safety once you are outside the platform.
This disclaimer works alongside our Terms and Conditions, in particular Sections 29-31 (Disclaimers and Liability), and does not reduce any right you have that cannot lawfully be excluded under UAE law or other applicable mandatory law.
Confirming that you meet the entry requirements for your destination — including a valid passport with sufficient remaining validity, any required visa, and any vaccination or health requirement — is your own responsibility. Book GCC Trip does not verify passport validity, visa eligibility, or health requirements as part of the booking process.
Check requirements with the relevant government authority or embassy before you travel, and again close to your travel date, since requirements can change. We are not responsible for a denied entry, cancelled trip, missed flight, or other consequence arising from a guest not meeting a destination’s entry requirements.
Once you arrive at your destination, local laws and customs apply to you, not the laws of your home jurisdiction. You are responsible for complying with local law during your stay, including rules that may differ significantly from what you are used to at home. Book GCC Trip is not responsible for the consequences of a guest failing to comply with local law or custom.
We strongly recommend that you take out independent travel insurance before you travel, covering matters such as trip cancellation, medical treatment, and travel disruption. As explained in our Cancellation & Refund Policy, Book GCC Trip bookings are non-refundable as platform policy outside two narrow exceptions, and travel insurance is the appropriate way to protect yourself against circumstances those exceptions do not cover.
Book GCC Trip currently sells hotel accommodation bookings only. Any activity, tour, transport, or other experience you arrange separately — including one offered to you by the hotel or a third party during your stay — is a matter solely between you and that provider. We are not responsible for the quality, safety, availability, or performance of any experience not booked through our platform.
Safety and security conditions at a destination can change after you book, and sometimes after you have already arrived. We do not monitor destination-level safety or security conditions on your behalf. You should monitor official government travel advisories for your destination before and during your trip, and follow the guidance they provide.
We are not responsible for travel disruption caused by events outside our reasonable control, such as severe weather, strikes, airline schedule changes, airspace closures, or other events of the kind described in our Force Majeure Policy. Where such a disruption affects a hotel booking made through us, we will help you understand your options under the hotel’s policy and our Cancellation & Refund Policy, but we cannot compel an outcome that the event itself has made impossible.
Nothing in this disclaimer excludes or limits liability that cannot lawfully be excluded or limited under UAE law or other applicable mandatory consumer-protection law, including your statutory rights as a consumer. See Sections 30-31 of our Terms and Conditions for how our liability is limited, and for what cannot be excluded.
| Version 1.0 | Initial publication | 6 August 2026 |
Contact our support team at support@bookgcctrip.com or +971 54 339 3555 (09:00–18:00 UAE time, English; Arabic support planned for a future phase). If you are not satisfied with our response, see our Complaint Handling Procedure.