Taxes & Fees Disclosure

This disclosure explains every category of tax or mandatory fee that can apply to a Book GCC Trip booking, and — most importantly — which of them are included in the price you pay online and which are collected separately by the hotel. We disclose this before you complete a booking, not behind a hidden click.

1. Two Categories of Charge

Every tax or mandatory fee that can apply to your stay falls into exactly one of two categories, and we always tell you which:

• Included in the Total Price — shown as part of the price you pay online at checkout, and included in the final amount charged to your payment method.
• Property-Payable Charges — mandatory charges collected by the hotel directly, at check-in or check-out, not included in the amount you pay us online.

2. Taxes and Fees Included in the Total Price

Where a hotel's rate includes VAT, service charge, or a municipality fee in its own pricing to us, that amount is reflected in the base rate or itemised alongside it in the Total Price shown at checkout — before you pay, not after.

3. Property-Payable Charges

Some mandatory charges — most commonly the UAE Tourism Dirham and comparable municipality or tourism fees in other GCC jurisdictions — are collected by the hotel directly at the property, not by us. These charges are clearly itemised as "payable at the hotel" on the hotel page, at checkout, and on your booking voucher, before you complete payment.

Property-Payable Charges are never added to the online Total Price, and are never included in the price we make available to Google or any other distribution or comparison partner as the online payable amount — they are always shown as a separate, clearly labelled line.

4. Value Added Tax (VAT)

Where applicable, VAT is shown on your invoice together with our Tax Registration Number (TRN), in line with UAE Federal Decree-Law No. 8 of 2017 on Value Added Tax. Our corporate tax registration is currently under review with the relevant UAE authority.

5. Other Charges Set by the Hotel

A hotel may also apply its own optional charges that are not mandatory taxes or fees — for example, an extra-bed charge, resort fee at certain properties, parking, or minibar use. These are disclosed on the hotel page where applicable and are the hotel's own commercial charges, separate from this disclosure, which covers mandatory government and municipal taxes/fees only.

6. No Hidden Clicks

Every mandatory tax and fee that applies to your booking — whether included in the Total Price or payable at the hotel — is visible on the hotel page before you select a room, again at checkout before you pay, and on your booking confirmation and voucher. None of this information requires an additional click, expandable section, or separate page to find.

7. Questions About a Charge

If a charge on your invoice or voucher is unclear, contact us at support@bookgcctrip.com or +971 54 339 3555, 09:00–18:00 UAE time (English; Arabic support planned for a future phase), and we will explain the breakdown for your specific booking.

Contact our support team at support@bookgcctrip.com or +971 54 339 3555 (09:00–18:00 UAE time, English; Arabic support planned for a future phase). If you are not satisfied with our response, see our Complaint Handling Procedure.